General terms and conditions for customers These “General Terms and Conditions for Customers” are applicable to the relationships between brryng.com and the customer. Restaurants are referred to the \"General Terms and Conditions for Restaurants\". 1. Definitions Offer: The products and services offered by the restaurant that can be ordered from the restaurant by the customer via the platform brryng.com. Order: The customer\'s order for an offer from a restaurant via the platform. Customer: A legal or natural person (over 18 years of age) who places an order with the restaurant via the platform. Platform: The website (s), apps and tools provided by Brryng, with Brryng affiliated companies and / or business partners, including the restaurant website, insofar as such is used by the restaurant. Restaurant: A company that prepares and sells meals, drinks and related products, and that uses the brryng.com platform to conclude contracts for offers and to pay for them. Restaurant information : The information about the restaurant, including the company and its contact details, the product range (meals, side dishes, options and drinks, including information about allergens and additives), prices for each individual product (including VAT), company logo, graphics, delivery area ( including details of postcodes), delivery costs and minimum order quantities as well as other information about the restaurant. Service: The services that Brryng via the platform brryng.com, including the transmission of orders to the relevant restaurant. The services to be provided by the restaurant under the contract, however, are not part of the services of Brryng. Tip: An amount voluntarily paid by the customer intended for the delivery person of the order. Contract: An agreement between the customer and the restaurant regarding an order including delivery or collection of the order. The parties to the contract are the customer and the restaurant, but not brryng.com or Brryng. 2. Applicability • - These general terms and conditions for customers are only applicable to the service. • - By placing an order, the customer concludes a contract with the restaurant for the delivery of the offer selected by the customer. • - brryng.com - Brryng is not responsible for the offer and / or the contract between the customer and the restaurant. If necessary, the general terms and conditions of the restaurant also apply to the offer and the contract. 3. Offer • - The offer published on the platform is published in the name of the respective restaurant, based on the restaurant information provided. brryng.com does not check the accuracy or completeness of the restaurant information and is not responsible for the implementation of the contract. • - The restaurant may use ingredients and additives for food and drinks that can trigger allergies and intolerances. If you are allergic to food, we advise you to call the restaurant to find out about the allergens used before placing an order. 4. Contract between the restaurant and customer • - The contract between the restaurant and the customer comes into effect as soon as the customer places the order at the end of the ordering process on the platform and clicks the \"Order with obligation to pay\" button. • - After receipt of the order, brryng.com will electronically confirm the order to the customer. • - The restaurant is entitled to cancel the order if the offer is no longer available, if the customer has provided an incorrect or non-working phone number or other contact information, or if there is a case of force majeure. • - The contract can only be executed by the restaurant if the customer provides correct and complete contact and address information when ordering. The customer is obliged to immediately report any inaccuracies in the information (including payment data) that have been transmitted or passed on to brryng.com or the restaurant. • - The customer must be available for the restaurant and brryng.com by phone or email (as specified when ordering) in order to receive information regarding the status of his order. • - If brryng.com delivers the order on behalf of the restaurant, brryng.com can charge the customer for delivery costs. Current delivery costs are shown on the platform before a customer places an order. A receipt for the delivery costs can be requested from brryng.com. • - If the customer has the order delivered, the customer must be present at the specified delivery address to receive the delivery of the order. If the customer wishes to pick up the order, he should be present at the pick-up location of the restaurant at the chosen time, as indicated in the confirmation email, SMS or on the platform. • - When delivering the order, the restaurant may ask for age identification if the order contains alcoholic products or other products with an age limit. If the customer cannot identify himself adequately or if he does not meet the age requirements, the restaurant can refuse to deliver the relevant products to the customer. In this case, cancellation costs in the amount of the purchase price (excluding VAT) for the product with the age limit can be charged to the customer. • - brryng.com assumes no liability for the execution of the contract. • - After placing the order, the customer may, at their sole discretion, choose to tip a delivery person using the online payment methods available. • - The tip is intended for the delivery person and cannot be regarded as payment for services provided by brryng.com. brryng.com only acts as a trustee and remitter of the tip amounts. • - brryng.com transfers the tip to the deliverer if they are commissioned directly via brryng.com. If a deliverer is not commissioned via brryng.com, but directly by the restaurant, brryng.com transfers the tip to the restaurant and obliges the restaurant to pay the tip to the deliverer. brryng.com cannot guarantee or assume responsibility for the transfer of tips from the restaurant to the delivery person. • - Once the customer has received confirmation that the tip has been placed, the tip cannot be refunded or returned. 5. Rejection of Orders • - In view of the perishability of the offer, the customer is not permitted to dissolve the contract. Orders to brryng.com cannot be canceled by the customer. A cancellation of the order to the restaurant is only possible for the customer if the restaurant expressly states that the customer can cancel the order. • - The restaurant is entitled to cancel the order, e.g. if the offer is no longer available, if the customer has given an incorrect or non-working telephone number or other contact information or if there is force majeure. brryng.com is entitled to reject all (future) orders from the customer if there are appropriate reasons. • - If the customer places an incorrect order (e.g. by providing incorrect contact information, by not paying or not being present at the delivery or collection point to receive the order) or otherwise failing to meet his obligations under the contract, brryng.com is entitled to refuse future orders from this customer. • - brryng.com is entitled to refuse orders and to dissolve contracts on behalf of the restaurant if there are reasonable doubts about the correctness or authenticity of the order or the contact information or if the restaurant does not want to conclude a contract with the customer. If the customer places orders that are proven to be false or fraudulent, brryng.com is entitled to file a complaint with the police. If the customer places orders that appear false or fraudulent, brryng.com can report this to the police. 6. Right of withdrawal • - The customer cannot cancel the order vis-à-vis the restaurant as far as the delivery of goods is concerned, - which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (Section 312g (2) No. 1 BGB); - which can spoil quickly or whose expiration date would be exceeded quickly (Section 312g (2) No. 2 BGB); - which are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (Section 312g (2) No. 3 BGB); - if these were inseparably mixed with other goods due to their nature after delivery (Section 312g Paragraph 2 No. 4 BGB). • - For the part of the order that does not fall under the above-mentioned exclusions, the customer has a right of withdrawal, provided that the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB). \"Consumer\" is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.</span><br /></p>', 'These “General Terms and Conditions for Customers” are applicable to the relationships between brryng.com and the customer.